1.1. The terms and conditions given below apply to all products purchased via www.macsjewelry.com, which is a website managed by MACS Jewelry & Born to Style.
1.3. If you do not agree with the supply terms, please do not access the website for any purchase.
2.1. The Website is a platform that facilitates the online sale and purchase of merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to You.
2.2. MACS Jewelry has the right to change or discontinue any Service at any time, without notice. MACS Jewelry may add or modify the procedures, modes, processes or conditions of purchase at any time. MACS Jewelry shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
3.1. MACS Jewelry enables sale of a variety of Products. SHIPPING for all the products on the Website shall be per the company’s policy, which may be changed by MACS Jewelry from time to time.
3.2. In case, you receive a damaged Product, please bring it to our notice immediately. We will be more than happy to offer you an exchange or a refund, provided that the products are returned in perfect condition, unused, and with the original packaging. Get in touch with us with a photo proof at firstname.lastname@example.org or email@example.com or 08655486206/0808918492 within 24 hours of receiving the parcel; otherwise such cases won’t be entertained. Damage will be assessed in 1-2 days and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue.
4.1. You should take all responsibility for your own actions in utilizing the Products purchased by you and MACS Jewelry shall not be liable for any such action.
4.2. You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
4.3. MACS Jewelry shall not be responsible for any deficiency in payment of consideration payable towards the Products purchased on the Website.
5. Pricing Information
5.1. The Pricing Information relating to the Product shall be as disclosed to you at the time of your purchase.
5.2. MACS Jewelry guarantees you the best price possible in the market. Prices and availability are subject to change without notice or any consequential liability to you.
5.3. While MACS Jewelry strives to provide accurate information relating to Products, services including pricing information, typographical and other errors may occur. In the event that a Product or service is listed at an incorrect price or with incorrect information due to an error, MACS Jewelry may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. MACS Jewelry will have the right to modify the price of the Product and contact you for further instructions via e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If MACS Jewelry cancels the order after the payment has been processed, the said amount will be remitted to your account from which the payment was made.
6. Credit/Debit Card Details
You might be required to provide your credit or debit card details to our approved safe payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card that is not lawfully owned by you. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. MACS Jewelry expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
7. Delivery of the Product
Your shipping address, pin code will be verified with the database of MACS Jewelry before you proceed to pay for your purchase. If your order is not serviceable by delivery partners or the Vendor or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on delivery partner’s/Vendor’s delivery list. If there is any dispute regarding the shipment of the product or services for the area not covered by MACS Jewelry, we will not be responsible for the non-delivery of the product. International customers might have to pay Customs Duty at the time you accept the order as per the duty structure of the country you reside in. We are not responsible for such additional fees.
8. Return Policy for Products
8.1. If you receive a damaged / defective Product or a Product that does not comply with the specifications as per your original order, please get in touch with us immediately.
8.2. Upon receiving your complaint, MACS Jewelry shall verify the authenticity and the nature of the complaint and if MACS Jewelry is convinced that the complaint is genuine, MACS Jewelry will take an action for a replacement. If the complaint is frivolous or baseless, MACS Jewelry reserves the right to take legal actions against you and you will be solely liable for all costs incurred by MACS Jewelry in this regard.
8.3. In order to return any Products, You are required to comply with the below mentioned conditions, viz: • Notify MACS Jewelry receipt of a damaged/ defective product/service within 48-hours of delivery to you. If You are unable to do so within 48-hours, the Vendor shall not be held liable for the failure to replace the order;* • Products should be unused;* • Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.; • Return shipment rates will have to be borne by the customer • It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit; • The returned Products are subject to verification and checks by MACS Jewelry in order to determine the legitimacy of the complaint/ return.
8.4. If a Product returned is duly accepted by MACS Jewelry, the value of such Product, as originally paid by you will be refunded to you. Refund will be processed based on the mode of payment and MACS Jewelry or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts or provide you with a cheque in this regard. Refunds will be subject to the following: • Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by MACS Jewelry; • For Cash on Delivery payments, You will be provided with a refund cheque. • If the Product can be repaired, MACS Jewelry would get the same repaired and send it back to you.
9. Shipping, Delivery and Cancellation
Please see the faqs for terms relating to shipping, delivery and cancellation on the website.
10. Warranties and Claims
Please note the standard warranties and the conditions for usage of the Products in relation to each Product. No claim (a) that is contrary to the above or (b) where Products have been used contrary to the conditions of usage will be entertained. No warranties for artificial jewellery.
Terms and Conditions